The national airline company Air New Zealand, with headquarters in Auckland and a based at the Auckland Airport, operates a number of internal flights and flights to 53 international destinations in Europe and Asia, North America and Oceania. The airline fleet consists of aircraft of the type Boeing and Airbus.

According to the baggage requirements of the airline company Air New Zealand, the Economy Class passengers are entitled to one piece of hand baggage up to 7 kg with dimensions of 57 x 37 x 24 cm, and the First Class passengers and the Business Class passengers may carry two pieces of hand baggage up to 7 kg, except on flights to USA when only one piece of hand baggage is allowed. The registsred baggage is 20 kg for the Economy Class passengers, 30 kg for the Business Class passengers.

The airline company Air New Zealand is a member of the union Star Alliance, offering many services and amenities to the passengers. Among these services are the special lounges at the airports worldwide, a wide selection of dishes tailored to the special requirements of the passengers, including personalized menus and a program for loyal customers with discounts and many extras.