The company KLM Royal Dutch Airlines is part of the airline company Air France-KLM. Before it merged with Air France in year 2004, KLM Royal Dutch Airlines was the national flag carrier of the Netherlands. Currently, KLM Royal Dutch Airlines is based in the Netherlands and all its flights are done from Schiphol Airport in Amsterdam and the airports in Rotterdam, Maastricht and Eindhoven. The airline flies to 250 destinations in 15 different countries in Europe, Africa and Asia and the Americas. It is part of the Sky Team alliance, and is thus a partner with Alitalia, CSA Czech Airlines, Aeroflot, Aeromexico, Korean Air, Continental Airlines, Northwest Airlines, etc. The airline fleet consists of 203 airplanes that meet all accepted standards and safety regulations.

The Economy Class passengers who use the services of the airline KLM Royal Dutch Airlines can take on board one piece of hand baggage weighing up to 12 kg with dimensions 55 x 25 x 35 cm, while those in the Business Class can carry two pieces of hand baggage with total weight of 18 kg and dimensions respectively 55 x 25 x 35 cm and 45 x 25 x 35 cm

Among the services offered by the airline company KLM Royal Dutch Airlines is an online check-in in the period 30 hours to 1 hour before the flight, electronic tickets and loyalty program with four levels and different benefits from the airline and its partners.