The largest airline and flag carrier of Thailand, Thai Airways has as a base the airport in Bangkok. The airline company is a founder of the Star Alliance and is performing multiple flights with Austrian Airlines, LOT Polish Airlines, Egyptair, SAS Scandinavian Airlines, Lufthansa, United Airlines, TAP Portugal Airlines, and others. In addition, Thai Airways is a major shareholder in the budget airline company Nok Air. The airline covers 72 destinations in 35 countries in Europe, Asia, North America and the Middle East, and the fleet comprises of 85 airplanes of the type Airbus and Boeing.

According to the requirements of the airline company, all Thai Airways passengers can bring one piece of hand baggage up to 7 kg and dimensions up to 115 cm when traveling in Economy Class plus up to 20kg of registered luggage, while the Business Class passengers can carry 30 kg of registered baggage. At the same time, the First Class passengers are entitled to 40 kg of registered luggage.

Among the services provided by the airline Thai Airways are onsite check-in 3 hours to 40 minutes before departure, as well as online check-in in the period of 24 hours - 2 hours before the flight. The airline offers a loyalty program, which is connected to the collection of miles when travelling with Thai Airways and other partners of the company and the use of various privileges and discounts.