The national airline company of India Air India has its headquarters in the city of Mumbai and bases at the International Airport Chatrapati Shivaji and the International Airport Indira Gandhi. The airline company operates flights to 75 domestic and international destinations in Europe, Africa and Asia, and North America. The airline fleet consists of airplanes of the type Boeing and ATR, Airbus and Bombardier.

According to the baggage requirements of Air India, passengers are entitled to one piece of hand baggage up to 8 kg with dimensions 55 x 40 x 20 cm, while the registered luggage requirements are up to 23 kg for the Economy Class passengers, up to 32 kg for the Business Class passengers and up to 40 kg for the First Class travelers. When the flight is to Brazil or North America, the limit is for 2 pieces of luggage up to 32 kg for the First and Business Class passengers and 2 pieces of luggage up to 23 kg for the Economy Class passengers.

Air India is a member of Star Alliance and has cooperation contracts with several international airlines. In addition, the airline has a frequent flyer program, through which passengers can use a variety of discounts and privileges.